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ITIL PRACTITIONER GUIIDANCE

Pocket • 2016 • Engelsk

ITIL PRACTITIONER GUIIDANCE

Av Axelos (COR)

0 vurderinger • 0.0 av 5

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Om boken

ITIL(R) Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM: -Focu...Vis mer

Næringsvirksomhet, administrasjon og ledelse

Om boken

ISBN

9780113314874

Forlag

STATIONERY OFFICE BOOKS

Publiseringsår

2016

Språk

Engelsk

Originaltittel

ITIL PRACTITIONER GUIIDANCE

Format

Pocket

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