Pocket • 2012 • Engelsk

ITIL For Dummies

Name: ITIL For Dummies
SKU: 9781119950134
Price: 159.0 NOK
Availability: InStock
ISBN: 9781119950134

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Om boken

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the...Vis mer

Om boken

ISBN

9781119950134

Forlag

John Wiley Sons

Publiseringsår

2012

Språk

Engelsk

Originaltittel

ITIL For Dummies

Format

Pocket

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