The Complete ITIL Guide: from Beginner to Pro in 1 Hour!

The It4it(tm) Standard, Version 3.0 A Reference Architecture for Managing Digital

A Complete ITIL 4 Foundation Guide

Shirley Hinton

ITIL(R) Foundation Essentials ITIL 4 Edition

Claire Agutter

ITIL 4 Exam Prep Questions, Answers & Explanations

Christopher Scordo

ITIL4 - a Pocket Guide

Jan van Bon

ITIL Foundation, ITIL 4 Edition

Axelos

PROJECT MANAGEMENT FOR ITRELATED PROJECT

BOB HUGHES

Information Technology Project Management

Kathy (Augsburg College) Schwalbe

This Is Service Design Methods

Marc Stickdorn

Service Management: Operations, Strategy, Information Technology

James Fitzsimmons

It Infrastructure Architecture - Infrastructure Building Blocks and Concepts Third Edition

Sjaak Laan

Theory Book IT Intro

Alf Inge Wang

ITIL Crash Course for Beginners

Mark Heisenberg

ITIL Simplified

Matt Smith

ITIL PRACTITIONER GUIIDANCE

Axelos (COR)

CCENT/CCNA ICND1 100-105 Official Cert Guide, Academic Edition

Wendell Odom

CCENT/CCNA ICND1 100-105 Official Cert Guide

Wendell Odom

Theory Book IT Intro 3rd edition

Guttorm Sindre

The Lean IT Field Guide

Michael A. Orzen

The New IT: How Technology Leaders are Enabling Business Strategy in the Digital Age

Jill Dyche

The Practice of Cloud System Administration

Thomas A. Limoncelli

Technical Impact Making Your Information Technology Effective, and Keeping It That Way

Al Kuebler

Cisco CCENT/CCNA ICND1 100-101 Official Cert Guide

Wendell Odom

professional english in use engineneering

mark ibbotson

ITIL For Dummies

PRINCE2 in Plain English A Guide to the Project Management Method in Simple Terms

Steve Tofts

ITIL® 2011 Edition – A Pocket Guide

Jan van Bon a.o.

A guide to service desk concepts

Donna Knapp

Agile project and service management delivering IT services using PRINCE2, ITIL and DSDM Atern

Dorothy J. Tudor

Service Management For Dummies

Judith S. Hurwitz

The lean toolbox for service systems

Bicheno, John

ITIL V3 A Pocket Guide

Jan (EDT) Van Bon

Benefits Management

John Ward

IT Service Management

Jan van Bon

Fundamentals of Technology Project Management

Colleen Garton

The IT Manager's Survival Guide

Rob Aalders

Value Stream Management Eight Steps to Planning, Mapping, and Sustaining Lean Improvements

Don Tapping

Quality Software Project Management

Robert T. Futrell

ISO 9000 and Beyond

H. James Harrington

Computers

Capron, H. L.