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English

Service offerings and agreements: ITIL 2011 intermediate capability handbook (pack of 10)

Paperback • 2014 • 1. edition

Service offerings and agreements: ITIL 2011 intermediate capability handbook (pack of 10)

By Axelos

0 Ratings • 0.0 of 5

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About the book

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.

Book details

ISBN

9780113314508

Publisher

TSO

Published year

2014

Language

Edition

1

Original title

Service offerings and agreements: ITIL 2011 intermediate capability handbook (pack of 10)

Format

Paperback

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