Pocket • 2020 • Engelsk

Good Services Decoding the Mystery of What Makes a Good Service

Name: Good Services Decoding the Mystery of What Makes a Good Service
SKU: 9789063695439
Price: 139.0 NOK
Availability: InStock
ISBN: 9789063695439

Av Louise Downe

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Om boken

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for ...Vis mer

Om boken

ISBN

9789063695439

Forlag

Laurence King Publishing

Publiseringsår

2020

Språk

Engelsk

Originaltittel

Good Services Decoding the Mystery of What Makes a Good Service

Format

Pocket

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