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Service Design and Service Thinking in Healthcare and Hospital Management

Innbundet • 2019 • 1. utgave

Service Design and Service Thinking in Healthcare and Hospital Management

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Om boken

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainabl...Vis mer

Medisinsk administrasjon og ledelse

Om boken

ISBN

9783030007485

Forlag

Springer Nature Switzerland AG

Publiseringsår

2019

Språk

Utgave

1

Originaltittel

Service Design and Service Thinking in Healthcare and Hospital Management

Format

Innbundet

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