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English

Sustainable Customer Experience Design

Paperback • 2018 • 1. edition

Sustainable Customer Experience Design

By the Netherlands.) Smit Bert (NHTV Breda University of Applied Sciences, Frans Melissen

1 Ratings • 5.0 of 5

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About the book

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.The book offers an innovative approach for successfully creating experiences for (potential) cu...Show more

Book details

ISBN

9781138658554

Publisher

Taylor & Francis Ltd

Published year

2018

Language

Edition

1

Original title

Sustainable Customer Experience Design

Format

Paperback

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Other versions

Sustainable Customer Experience Design

Sustainable Customer Experience Design

Hardcover · 2018

Reviews · 0

1 Ratings • 5.0 of 5

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