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Crisis Communication

Hardcover • 2018 • 1. edition

Crisis Communication

By Martin N. Ndlela

1 Ratings • 5.0 of 5

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About the book

This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-cr...Show more

Business strategy

Book details

ISBN

9783319972558

Publisher

Birkhauser Verlag AG

Published year

2018

Language

Edition

1

Original title

Crisis Communication

Format

Hardcover

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Reviews · 0

1 Ratings • 5.0 of 5

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