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Customers the Day After Tomorrow

Paperback • 2017 • 1. edition

Customers the Day After Tomorrow

By Steven Van Belleghem

0 Ratings • 0.0 of 5

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About the book

-Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatization and digitalization -With a chapter by expert Peter Hinssen Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains th...Show more

E-commerce: business aspects

Book details

ISBN

9789401445214

Publisher

Lannoo

Published year

2017

Language

Edition

1

Original title

Customers the Day After Tomorrow

Format

Paperback

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