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Hardcover • 2011 • English
By Guy Kawasaki
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About the book
Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update. And when done right, it's more powerful than traditional persuasion, influence, or marketing ...Show more
Book details
ISBN
9781591843795
Publisher
PORTFOLIO
Published year
2011
Language
English
Original title
Enchantment: The Art of Changing Hearts, Minds, and Actions
Format
Hardcover
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