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Service design

Paperback • 2013 • English

Service design: From insights to implementation

By Andy Polaine, Lavrans Løvlie, Ben Reason

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About the book

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Individual designers or design groups
Educational: Design and technology

Book details

ISBN

9781933820330

Published year

2013

Language

English

Original title

Service design

Format

Paperback

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0 Ratings • 0.0 of 5

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