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Hardcover • 2004 • English • 1. edition
By Robert S. Kaplan, David P. Norton
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About the book
More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds o...Show more
Book details
ISBN
9781591391340
Publisher
Harvard Business Press
Published year
2004
Language
English
Edition
1
Original title
Strategy Maps Converting Intangible Assets Into Tangible Outcomes
Format
Hardcover
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