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Paperback • 2005 • Norwegian Bokmål
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About the book
In this 3rd revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the "right" client projects. Delivering the "right" kind of services the "right way".
Book details
ISBN
9788763001274
Publisher
Frederiksberg : Copenhagen Business School Press
Published year
2005
Language
Norwegian Bokmål
Original title
Strategic Management of Professional Service Firms
Format
Paperback
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