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About the book
Everything you need to prepare for the ITIL exam - Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thorough...Show more
Book details
ISBN
9781119942757
Publisher
SYBEX
Published year
2012
Language
English
Original title
Itil Foundation Exam Study Guide
Format
Paperback
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