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Hardcover • 1992 • English
By Lesley Munro-Faure, Malcom Munro-Faure
1 Ratings • 5.0 of 5
About the book
FINANCIAL TIMES PITMAN PUBLISHING Implementing Total Quality Management Achieve excellence and increased efficiency throughout your organisation. Total Quality Management encompasses every aspect of a company's activities. Organisations that practice Total Quality Management enjoy enormous benefits in customer loyalty, employee morale and operating efficiency. However, it is no longer a matter of whether to aim for quality in a business, but how to do it. This book provides a clear guide to ...Show more
Book details
ISBN
9780273038481
Published year
1992
Language
English
Original title
Implementing Total Quality Management
Format
Hardcover
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1 Ratings • 5.0 of 5