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Quality Without Tears

Paperback • 1995 • English • 1. edition

Quality Without Tears: The Art of Hassle-Free Management

By Philip B. Crosby

0 Ratings • 0.0 of 5

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About the book

Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.

Management decision making
Quality Assurance (QA) and Total Quality Management (TQM)
Business mathematics and systems

Book details

ISBN

9780070145115

Publisher

McGraw-Hill Education

Published year

1995

Language

English

Edition

1

Original title

Quality Without Tears

Format

Paperback

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Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

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0 Ratings • 0.0 of 5

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