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About the book
Technologies have a life cycle, says Donald Norman, and companies and their products must change as they pass from youth to maturity. Alas, the computer industry thinks it is still in its rebellious teenage years, exulting in technical complexity. Customers want change. They are ready for products that offer convenience, ease of use, and pleasure. The technology should be invisible, hidden from sight.In this book, Norman shows why the computer is so difficult to use and why this complexity is fu...Show more
Book details
ISBN
9780262640411
Publisher
MIT Press
Published year
1999
Language
English
Original title
The Invisible Computer
Format
Paperback
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