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English

ITIL Foundation Essentials

Paperback • 2012 • English

ITIL Foundation Essentials

By Claire Agutter

0 Ratings • 0.0 of 5

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About the book

Prepare for the ITIL Foundation exam ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt. The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL service life cycle. The aforementioned elements, concep...Show more

Book details

ISBN

9781849283991

Publisher

IT Governance Publishing

Published year

2012

Language

English

Original title

ITIL Foundation Essentials

Format

Paperback

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