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This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative.When a crisis breaks out, it's not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond.This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal ap...Vis mer

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Organizational Crisis Communication

Innbundet · 2016