Hardcover • 2014 • English • 1. edition
Mindless Why Smarter Machines are Making Dumber Humans
By Simon Head
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About the book
We live in the age of Computer Business Systems (CBSs)—the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between human...Show more
Book details
ISBN
9780465018444
Publisher
Basic Books
Published year
2014
Language
English
Edition
1
Original title
Mindless Why Smarter Machines are Making Dumber Humans
Format
Hardcover
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