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About the book
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. L...Show more
Book details
ISBN
9780440202011
Publisher
Bantam Doubleday Dell Publishing Group
Published year
1998
Language
English
Original title
Coping With Difficult People
Format
Paperback
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