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English

Mastering Civility A Manifesto for the Workplace

Paperback • 2016 • English

Mastering Civility A Manifesto for the Workplace

By Christine Porath

0 Ratings • 0.0 of 5

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About the book

It pays to be civil, in more ways than one. In a recent survey, 95% of respondents believed that we have a civility problem, and 70% believed incivility has reached crisis proportions. Incivility impacts productivity, hijacks focus, and creates stressful environments. It leads to an unpleasant work environment and organizational instability. It even affects customer, client, and stakeholder relations. And, on a greater scale, it can lead to huge costs to the economy. Ultimately, incivility cuts ...Show more

Book details

ISBN

9781478947899

Publisher

Grand Central Publishing

Published year

2016

Language

English

Original title

Mastering Civility A Manifesto for the Workplace

Format

Paperback

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