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Pocket • 2017 • 1. utgave
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Om boken
-Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatization and digitalization -With a chapter by expert Peter Hinssen Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains th...Vis mer
Om boken
ISBN
9789401445214
Forlag
Lannoo
Publiseringsår
2017
Språk
Utgave
1
Originaltittel
Customers the Day After Tomorrow
Format
Frakt og retur
Frakt
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