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Hardcover • 2013 • English
By Jon Taffer
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About the book
If there's anyone who can prevent a bar or restaurant from going belly up, it's Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he has turned around countless bars and restaurants. Raise the Bar distills the secrets to running a successful enterprise with Reaction Management, a strategy and philosophy Taffer developed and uses in his business. It works whether you're running a storefront operation or a web-based company, whether...Show more
Book details
ISBN
9780544148307
Publisher
New Harvest
Published year
2013
Language
English
Original title
Raise the Bar: An Action-Based Method for Maximum Customer Reactions
Format
Hardcover
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