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Service Breakthroughs

Hardcover • 1990 • English

Service Breakthroughs: Changing the Rules of the Game

By James L. Heskett

0 Ratings • 0.0 of 5

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About the book

Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel

Economics of specific sectors
Urban economics
Business ethics and social responsibility

Book details

ISBN

9780029146750

Publisher

Free Press

Published year

1990

Language

English

Original title

Service Breakthroughs

Format

Hardcover

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Reviews · 0

0 Ratings • 0.0 of 5

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