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Top Tasks

Paperback • 2018 • English

Top Tasks: A How-to Guide

By Gerry McGovern

0 Ratings • 0.0 of 5

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About the book

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

Book details

ISBN

9781916444607

Publisher

Lulu.com

Published year

2018

Language

English

Original title

Top Tasks

Format

Paperback

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