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© 2026 Bookis AS

English

Trust, voice, and incentives

Paperback • 2015 • 1. edition

Trust, voice, and incentives

By Hana Polackova Brixi, World Bank, Ellen Lust, Michael Woolcock

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About the book

This report examines the role of incentives, trust, and engagement as critical determinants of service delivery performance in MENA countries. Focusing on education and health, the report illustrates how the weak external and internal accountability undermines policy implementation and service delivery performance and how such a cycle of poor performance can be counteracted. Case studies of local success reveal the importance of both formal and informal accountability relationships and the role ...Show more

Book details

ISBN

9781464804564

Publisher

World Bank Publications

Published year

2015

Language

Edition

1

Original title

Trust, voice, and incentives

Format

Paperback

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