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Touchpoints

Hardcover • 2011 • English

Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments

By Douglas R., Mette Norgaard

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About the book

A fresh, effective, and enduring way to lead starting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these and every point of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values.

Management: leadership and motivation

Book details

ISBN

9781536636383

Published year

2011

Language

English

Original title

Touchpoints

Format

Hardcover

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