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<p><b>A fully updated and expanded edition of Don Norman's classic and influential work, which pioneered the application of cognitive science to design.</b></p><p>Even the smartest among us can feel inept as we try to figure out the shower control in a hotel or attempt to navigate an unfamiliar television set or stove. When <i>The Design of Everyday Things</i> was published in 1988, cognitive scientist Don Norman provocatively proposed that the fault lies not in ourselves, but in design that ign...Visa mer