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A Guide to Computer User Support for Help Desk and Support Specialists

Pocket • 2014 • Engelska • 1. utgåva

A Guide to Computer User Support for Help Desk and Support Specialists

0 Recensioner • 0.0 av 5

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Om boken

Focuses on the informational resources and technical tools needed most to function effectively in a support position. This book helps readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities.

Om boken

ISBN

9781285852683

Förlag

Cengage Learning, Inc

Publiseringsår

2014

Språk

Engelska

Utgåva

1

Originaltitel

A Guide to Computer User Support for Help Desk and Support Specialists

Format

Pocket

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Recensioner · 0

0 Recensioner • 0.0 av 5

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