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Paperback • 2002 • English
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About the book
Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations-often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management. Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows...Show more
Book details
ISBN
9781591580041
Publisher
Westport, Conn : Libraries Unlimited
Published year
2002
Language
English
Original title
The bottom line : determining and communicating the value of the special library
Format
Paperback
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