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Hardcover • 2015 • English
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About the book
Human Resources Management in the Hospitality Industry, 2nd Edition helps today's hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving gue...Show more
Book details
ISBN
9781118988503
Publisher
John Wiley & Sons Inc
Published year
2015
Language
English
Original title
Human Resources Management in the Hospitality Industry
Format
Hardcover
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