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The Apology Impulse How the Business World Ruined Sorry and Why We Can't Stop Saying It

Pocket • 2019 • Engelsk • 1. utgave

The Apology Impulse How the Business World Ruined Sorry and Why We Can't Stop Saying It

Av Cary Cooper, Sean O'Meara

1 vurderinger • 5.0 av 5

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Om boken

WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In...Vis mer

Om boken

ISBN

9780749493202

Forlag

Kogan Page, Limited

Publiseringsår

2019

Språk

Engelsk

Utgave

1

Originaltittel

The Apology Impulse How the Business World Ruined Sorry and Why We Can't Stop Saying It

Format

Pocket

Frakt og retur

Frakt

Brukte bøker sendes av selgeren. Forventet leveringstid etter pakken er sendt er 2-4 dager.

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Omtaler · 0

1 vurderinger • 5.0 av 5

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