<p><strong>A new edition based on the timeless business classic--updated to help today's readers succeed more quickly in a rapidly changing world. The New One Minute Manager offers a way for you to succeed sooner with less stress in changing times--both at work and at home.</strong></p><p>For decades, The One Minute Manager(R) has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less--including resources, funding, and staff--have all revolutionized the world in which we live and work.</p><p>Now, Ken Blanchard and Spencer Johnson have written The New One Minute Manager to introduce the book's powerful, important lessons to a new generation. In their concise, easy-to-read story, they teach readers three very practical secrets about leading others--and explain why these techniques continue to work so well.</p><p>As compelling today as the original was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.</p>

"The One Minute Manager" er en av verdens mest solgte ledelsesbøker med over 12 millioner solgte eksemplarer. Boken tydeliggjør 3 enkleog praktiske, men grunnleggendelederprinsipper som alle ledere bør mestre.Bokenbør bli pensum på alle videregående skoler og universiteter. Anse det som et minimum av lederutdannelse. Boken blir brukt av organisasjoner som bl.a. Apple, Pepsi og Toyota til å øke deres produktivitet,lønnsomhet og suksess. Prinsippene bidrar til at mennesker produserer verdifulle resultater og får den enkelte til å like seg selv, organisasjonen og menneskene de jobber med. De som bruker "Ett minutt hemmelighetene"på jobb, sier at de blir forfremmet hyppigere, føler mindrestress og trives bedre i jobben. De som bruker disse tre "hemmelighetene" på hjemmebanemed deres familier, forteller at resultatene har værttilsvarende enestående

<p>From <i>The One Minute Manager®</i> to <i>Raving Fans</i>, Ken Blanchard’s books have helped millions of people hone their own leadership skills and develop the potential of those around them, transforming their businesses in the process. </p><p>In Leading at a Higher Level, Blanchard has brought together everything he has learned about world-class leadership. Readers can benefit from the advice that has helped thousands of organisations become more people-oriented, customer-centred, and performance-driven.  </p><p>Updated throughout, this new edition contains two powerful, important new chapters and also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organisations. Most importantly, this book will help readers dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout their entire life.</p>

If you're like a lot of us, for years you've been making resolutions and promises about becoming physically fit. Despite all your good intentions, though, somehow it never quite goes according to plan. But you can break that cycle.In Fit at Last, bestselling business author Ken Blanchard and fitness authority Tim Kearin show how Ken, at age seventy-three, finally was able to make lasting improvements in his health and fitness, including dropping over thirty pounds in a year. In each chapter, Ken shares the very personal story of his ups and downs - involving, among other things, a puppy, a Hawaiian tour bus full of widows, and a fifty-year college reunion - while Tim offers expert advice and wisdom gained from over forty years in the fitness industry.Following through on your efforts to get fit requires leadership - personal leadership. Early on, Ken realized the same concepts he'd been using for years to help people lead organizations also could help him stick to his program. Here, you'll learn how Ken and Tim applied the Situational Leadership II approach to set SMART goals, diagnose Ken's progress in each of the six core areas of fitness, and match them with the leadership styles necessary to get Ken to the next level in each area. Certainly there is a wealth of excellent fitness advice here - but ultimately, this is a book about commitment. People don't fail because they don't know what to do - they fail because they just don't do it. Using the tools in this book, you'll be able to move from simply being interested in fitness to making a lasting commitment - one that will add a spring to your step, a smile to your face, and years to your life.

God kundeservice er et konsept alle virksomheter elsker å bli kjent for. Likevel er det slik for det fleste mennesker at de opplever den servicen de mottar for å være gjennomsnittlig, i beste fall. Vellykkede selskaper skaper en forbindelse mellom legendariske kundeservice og deres "blomstrende utvikling" - de anerkjenner at måten de ansatte behandler kundene på, er direkte relatert til hvordan lederene behandler sine ansatte. De fem komponentene (ICARE) i Legendarisk service er: I - Ideal service (Ideell service) C - Culture of service (Servicekultur) A - Attentiveness (Oppmerksomhet) R - Responsiveness (Forståelse) E - Empowerment (Autonomi)

With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide.

Fina Fisken! Kraften i goda relationer -Ken Blanchard Fina Fisken! är en härligt rak och upplyftande bok som med enkla metoder och i berättelsens form förmår oss att lyfta blicken och se det positiva i varje situation. Wes Kingsley är mellanchef på ett företag i Atlanta, USA. Under ett besök på SeaWorld i Florida blir Wes helt betagen i späckhuggarna och deras konster. När Wes frågar valskötarna hur de lyckas instruera valarna att utföra dessa konststycken får han ett oväntat svar: "Det gäller att få valarna att förstå att de gjort något bra - då brukar vi säga "Bra gjort" eller lite mer skämtsamt:"Fina Fisken!" Wes blir mycket fundersam och nyfiken på denna "Fina Fisken!-metod". Är detta något jag skulle kunna använda för att få upp trivseln på jobbet och därmed nå ett bättre resultat?" 126 sidor, Hård pärm

With a new foreword by Ken Blanchard How management can effectively rid themselves of 'monkeys' - other people's responsibilities that cling to them and prevent them managing efficiently.

Twenty years after creating the phenomenal bestselling classic The One Minute Manager, Ken Blanchard returns to its roots with the most powerful and essential title in the series as he explores the skills needed to empower yourself to success.

"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." -Ken BlanchardEffective leadership-whether on the job, in the community, at church or in the home-starts on the inside. Before you can hope to lead anyone else, you have to know who you are. Every leader must answer two critical questions:Whose are you going to be?Who are you going to be?One deals with your relationship to Christ. The other with your life purpose.In this newly revised classic, renowned leadership expert Ken Blanchard along guides readers through the process of discovering how to lead like Jesus. It really could be described as the process of aligning two internal domains-the heart and the head; and two external domains-the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book. With simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his own life, Ken Blanchard will once again show us the way effective leaders lead.

A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home. What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done " (catching people doing things right). In Whale Done , Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

Newly updated and backed by decades of research, this classic guide will equip leaders and team members alike to unleash the power of teamwork. Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Ken Blanchard, bestselling coauthor of Raving Fans, The One Minute Manager(R) and Gung Ho , teams up with Donald Carew and Eunice Parisi-Carew to explain how all groups move through four stages of development on their way to becoming high performing teams--orientation, dissatisfaction, integration and production. The authors then show how a manager can help any group become effective quickly and with a minimum of stress.

Take Care of Your Customers - or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business - they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy - and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry.When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference - and customer service is everyone's job. Praise for Legendary Service: "Read this book and establish a service culture in your organization." (Horst Schulze, Chairman/CEO, Capella Hotel Group). "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service - it's everyone, always." (Mark King, CEO and President, Taylor Made Golf). "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." (Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules)."Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." (Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV). "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt - right now - today!" (John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo). "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." (Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit).

In the bestselling tradition of Whale Done! and The One Minute Manager, their entertaining and inspiring new book is a parable about the competition between two leaders with totally different management styles—a story that reveals the ingredients of truly effective leadership. How can you become a more successful manager, a stronger team leader, and a motivator who gets the best results from a group? Ken Blanchard and Marc Muchnick's The Leadership Pill provides the answer. Consider this tantalizing possibility: What if there were a pill that could actually stimulate the natural powers of the mind and body to provide leadership? In the story, an amazing new pill heightens one leader's powers, but contains the wrong ingredients, stimulating him in an obsessive and shortsighted direction with disastrous results. In contrast, the Effective Leader, working without a pill, proclaims that 'only through sustainability can our teams remain motivated and successful.' An inspiring and supportive leader, he supplies the right ingredients, earning his team's respect and trust with a blend of integrity, partnership, and affirmation. The hard-won result is a highly motivated team producing consistent top performance and genuine success. Ultimately it is recognized that 'leadership for a lifetime' is much easier to digest than a pill for leaders looking for a quick fix. Destined to be a transforming experience for countless readers, The Leadership Pill shows business managers at any level how to apply the right techniques for getting both results and the commitment of their people, even when the pressure to perform is high.

'The best of success literature ever written' Brian Tracy, author of Maximum Achievement'A smorgasbord of some of the best thinking on what success really means' Ken Blanchard, co-author of The One Minute ManagerWhat makes a person successful? What makes them motivated, prosperous, a great leader? Inside this brand new, updated edition of 50 Success Classics, discover the all-time classic books that have helped millions of people achieve success in their work, their mission, and their personal lives.New chapters include Angela Duckworth's Grit, Malcolm Gladwell's Outliers and the biography of Steve Jobs.

"Bradt's message in this excellent and inspiring book is a 'golden ring' itself amidst the rubble often permeating our lives. It not only speaks true but makes you strive for more."--Stephen R. Covey, author, The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness "Beautifully written and full of wisdom, The Ring in the Rubble is a gem."--Ken Blanchard, co-author of The One Minute Manager and Leading at a Higher LevelChange always creates hidden opportunities. A leader's job is unearthing them. In The Ring in the Rubble, change authority Gary Bradt reveals the secrets to moving beyond the rubble of disruption, fear, and uncertainty that change often creates, to finding the golden ring of opportunity that always lies beneath.Each chapter of this breakthrough book delivers a powerful principle for leading change, supported by engaging real-life experiences of the author and other well-known business executives that illustrate how to put principles into action. Bradt asks penetrating questions that help you "dig deeper" and pinpoint the best ways for applying these principles to your specific change effort.You will discover how Richard Schulze weathered a devastating event that threatened to destroy everything he'd worked so hard to build-and became the founder of Best Buy in the process. You'll see how a 65-year-old man, nearly broke after having suffered a string of disastrous setbacks, dug through the rubble to emerge as Colonel Harland Sanders, who remains the face of Kentucky Fried Chicken to this day. Change itself doesn't dictate the eventual outcome of your situation; how you think about and handle change is what makes all the difference. You'll never find the ring if you don't start digging!

«Noen vil være skeptiske til enkelheten i 26 RÅD FOR Å LYKKES I JOBBEN (Careertracking). Men denne lettlesse, lettfordøyelige boken med praktiske råd er for god til å avfeies. Bare stå på dere, skeptikere! Hvem i all verden har påstått at råd må være kompliserte for å være gode? - Ken Blanchard, medforfatter av «Ett-minutsjefen «Det jeg liker med 26 RÅD er at den er et tydelig veikart for oks personlig produktivitet.. Buck Rodgers, IBM Gjøre jobben bedre, bli mer effektiv, bli lagt merke til, ta et skritt fremover-i26 RÅD FOR Å LYKKES I JOBBEN far du presentert 26 nøkkelområder med mer enn tre hundre gode råd for hvordan du skal mestre jobben din, nå, i oyeblikket, og på lengre sikt. Kort, presist og jordnært, slik travle folk vil ha det. Om forfatterne Jimmy Calano og Jeff Salzman er selv beviset på at deres egne råd virker. I 1982, bare 24 og 27 år gamle, startet de firmaet Career Track Seminars. I dag trener de flere mennesker innen jobbutvikling enn noe annet selskap i engelsktalende land og tilbyr mer enn 3500 seminarer i året over hele verden. ISBN 82-90491-49-2

Thousands if not millions of people have heard the term "servant leadership," introduced by Robert K. Greenleaf in his landmark essay The Servant as Leader, published in 1970. There are now Centers for Servant Leadership in ten countries and counting. His work is regularly cited by some of the most prominent business writers and leaders in the world, such as Ken Blanchard, Stephen Covey, Peter Senge, Margaret Wheatley, and Peter Block. And yet until now there has been no biography of the man who first developed this revolutionary idea. Don Frick was given unfettered access to all of Greenleaf'

Effective teams are increasingly recognized as crucial to business success, but few people really understand how to build a team that taps and blends the skills of each member for a winning whole. In clear, simple language, Go Team! shows how to create that powerhouse team. Authored by the bestselling author Ken Blanchard, whose various leadership books have sold over 13 million copies, Go Team! outlines a three-step process that can benefit work teams, project teams, problem solving teams, leadership teams, and more. The book begins by defining what constitutes a great team, using examples from real life. It details elements critical to using conflict effectively, making and implementing decisions, sharing leadership among members, and being accountable for results. The book then explores the three stages of a change process to achieve greatness: sowing seeds for change, dealing with discouragement, and preparing for takeoff.

CHANGE YOUR THINKING CHANGE YOUR LIFE "Every line in this book is bursting with truth, wisdom, and power. Brian Tracy is the preeminent authority on showing you how to dramatically improve your life. Let him be your guide. I've learned so much from Brian myself that I can't thank him enough " --Robert G. Allen, #1 New York Times bestselling author "This book gives you a step-by-step system to transform your thinking about yourself and your potential, enabling you to achieve greater success in every area of your life." --Lee Iacocca, Chairman, Lee Iacocca & Associates "Once again, Brian Tracy has written an incredible book which shows individuals how to delve into their inner resources so that they can not only identify realistic goals but develop a plan on how to achieve these goals. This book promises to be a bestseller and to influence the lives of so many. It is must reading." --Sally Pipes, President, Pacific Research Institute "Outstanding Brian Tracy's Change Your Thinking, Change Your Life is a must-read. Use the powerful 'mental software' program in this book to tap your vast inner resources and bring the life you've been dreaming about into reality." --Ken Blanchard, coauthor of The One Minute Manager and Full Steam Ahead "As usual, Brian Tracy has hit another home run with Change Your Thinking, Change Your Life . It's a must-read " --Mac Anderson, founder, Successories, Inc. "Brian's new book, Change Your Thinking, Change Your Life , will show you how to attract the people and resources you need to achieve any goal you set for yourself." --Tony Jeary, Mr. Presentation, author of Life Is a Series of Presentations "This is a masterful book laden with wisdom and knowledge. It'll catapult you from intention to implementation. It arms you with the information and insights you need to achieve success and significance in your life." --Nido R. Qubein, founder, National Speakers Association Foundation Chairman, Great Harvest Bread Company