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English

Hardcover • 2017 • 1. edition
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About the book
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market ...Show more
Book details
ISBN
9781526110282
Publisher
Manchester University Press
Published year
2017
Language
Edition
1
Original title
The Power of Citizens and Professionals in Welfare Encounters
Format
Hardcover
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