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The Whitehall Effect

Paperback • 2014 • 1. edition

The Whitehall Effect

By John Seddon

0 Ratings • 0.0 of 5

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About the book

The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and elsewhere, there's been massive investment in public sector 'improvement', 'customer choice' has been increased and new targets have been set and refined. But our experience is that things haven't changed much. This is because governments have invested in the wrong things. Belief in targets, incentives and inspection; belief in economies of scale and s...Show more

Civil service and public sector

Book details

ISBN

9781909470477

Publisher

Triarchy Press

Published year

2014

Language

Edition

1

Original title

The Whitehall Effect

Format

Paperback

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