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About the book
Communication: it lets you connect with people, build friendships and develop relationships at work and at home, and in a variety of social situations. Yet we don't always succeed in getting ourselves understood, we don't always understand exactly what other people mean - what they feel, need, do and don't want, and we don't always respond in the way others want us to. Why is that? It's because communication is a dynamic process, influenced by all the complexities and uncertainties of human beha...Show more
Book details
ISBN
9780857087508
Publisher
John Wiley and Sons Ltd
Published year
2019
Language
Edition
1
Original title
Communication Skills
Format
Paperback
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